Help happy customers leave reviews with simplecustomizable automated follow-ups.
Use text, emails, reminders, rewards, and offers to encourage repeat visits, bookings, or purchases.
Use booking calendars, CRM pipelines, payment links, and custom forms to keep your customers organized.

Ledford Systems helps local businesses collect feedback, request reviews, follow up with customers, book appointments, manage leads, and collect payments through custom automated systems.
Help happy customers leave reviews with simple automated follow-ups.
Send review request, rewards, and reminders without doing it manually.
Use text offers and follow-ups to encourage repeat visits
Text customers from one place, reply to questions, answer questions, and keep conversations organized from your desktop or mobile app.
Send automated follow-ups that make it easier for happy customers to leave honest Google reviews.
Collect customer feedback privately, spot issues early, and send the right follow-up based on their response.
Send review requests, reward messages, reminders, rebooking prompts, and promotional offers automatically.
Let customers schedule appointments, consultations, reservations, follow-ups, calls, or demos online.
Track leads, customers, bookings, payments, follow-ups, and requests through each step of your process.
Collect setup fees, deposits, payment plans, invoices, or service payments through simple checkout links.
Build intake forms, request forms, feedback pages, landing pages, and customer flows around your business.

- Custom workflows for your business type
- Human-feeling messages, not spammy blasts
- Missed-call and follow-up systems
- Review requests that feel simple and honest
- Lead tracking so no opportunity gets forgotten
- Done-for-you setup so you are not stuck building it alone

A restaurant does not follow up like a med spa. A contractor does not need the same system as a salon. A chiropractor does not communicate with customers the same way as a pet groomer.
That is why Ledford Systems builds around your real customer journey — missed calls, appointment requests, follow-ups, reviews, lead tracking, and customer information.

Custom setup built around your business
Review, feedback, and follow-up workflows configured for your customer process
Customer-friendly messages written to feel helpful, not intrusive
Booking, CRM, payment, and tracking options added when they fit your needs
60-day launch support to test, adjust, and improve the setup
Ongoing support when you need help or want changes
Custom setup for your business
Review request system
Customer feedback form
Reward campaign setup
Automated review follow-up workflows
Two-way SMS inbox
Missed call text-back
Basic contact list / CRM
Usage suited for smaller local businesses
Standard messaging/email usage included
High volume usage billed separately
Everything in Starter, plus:
Website and funnel builder
Payment links, deposits, and payment plan setup
Custom CRM pipeline setup
Monthly optimization and check-in
Booking calendar
Usage suited for higher volume businesses
Standard message/email usage included
High volume usages may be billed separately
We customize the setup around your business, your customers, and your goals. Whether you need more reviews, better follow-ups, or a simple way to bring customers back, the system is built around how your business works.
Book a quick meeting. We'll look at your business, explain the setup, and show you how the review and follow-up systems work for your business. If you have ideas or specific features you want added, we're open to requests and can build custom solutions when possible
No. We handle the setup for you and keep the system very simple. You'll be able to view messages, contacts, reviews, and follow-ups in one place

Book a short meeting so we can learn about your business, answer your questions, and show you how the system would work for you