Ledford Systems

Smart Customer Systems

Get More Honest Reviews

Help happy customers leave reviews with simplecustomizable automated follow-ups.

Follow-Up & Retention

Use text, emails, reminders, rewards, and offers to encourage repeat visits, bookings, or purchases.

Manage Customers In One Place

Use booking calendars, CRM pipelines, payment links, and custom forms to keep your customers organized.

The goal is not to replace personal connection. The goal is to make sure your business never misses the chance to create one!

Ledford Systems helps local businesses collect feedback, request reviews, follow up with customers, book appointments, manage leads, and collect payments through custom automated systems.

Generate More Reviews

Help happy customers leave reviews with simple automated follow-ups.

Customer Follow-Up

Send review request, rewards, and reminders without doing it manually.

Bring Customers Back $$$

Use text offers and follow-ups to encourage repeat visits

All-in-one Business Tools

What Your System Can Include

Start simple with review and follow-up automation, or build a more complete customer system with booking, payment, pipeline, and custom forms.

Two Way SMS

Text customers from one place, reply to questions, answer questions, and keep conversations organized from your desktop or mobile app.

Review Request

Send automated follow-ups that make it easier for happy customers to leave honest Google reviews.

Private Feedback Forms

Collect customer feedback privately, spot issues early, and send the right follow-up based on their response.

Automations

Send review requests, reward messages, reminders, rebooking prompts, and promotional offers automatically.

Booking Calendar

Let customers schedule appointments, consultations, reservations, follow-ups, calls, or demos online.

CRM Pipeline

Track leads, customers, bookings, payments, follow-ups, and requests through each step of your process.

Payment Links

Collect setup fees, deposits, payment plans, invoices, or service payments through simple checkout links.

Custom Forms & Funnels

Build intake forms, request forms, feedback pages, landing pages, and customer flows around your business.

Built Around Your Business - Not a Generic Template

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How We're Different

- Custom workflows for your business type

- Human-feeling messages, not spammy blasts

- Missed-call and follow-up systems

- Review requests that feel simple and honest

- Lead tracking so no opportunity gets forgotten

- Done-for-you setup so you are not stuck building it alone

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Why It Matters

A restaurant does not follow up like a med spa. A contractor does not need the same system as a salon. A chiropractor does not communicate with customers the same way as a pet groomer.

That is why Ledford Systems builds around your real customer journey — missed calls, appointment requests, follow-ups, reviews, lead tracking, and customer information.

The goal is not to replace personal connection. The goal is to make sure your business never misses the chance to create one!

More Reviews. Better Follow-Ups. Smarter Customer Systems.

  • Custom setup built around your business

  • Review, feedback, and follow-up workflows configured for your customer process

  • Customer-friendly messages written to feel helpful, not intrusive

  • Booking, CRM, payment, and tracking options added when they fit your needs

  • 60-day launch support to test, adjust, and improve the setup

  • Ongoing support when you need help or want changes

Our Plans

Starter Plan

$149/month + $199 setup fee

  • Custom setup for your business

  • Review request system

  • Customer feedback form

  • Reward campaign setup

  • Automated review follow-up workflows

  • Two-way SMS inbox

  • Missed call text-back

  • Basic contact list / CRM

  • Usage suited for smaller local businesses

    • Standard messaging/email usage included

    • High volume usage billed separately

Premium Plan

$249/month + $349 setup fee

  • Everything in Starter, plus:

  • Website and funnel builder

  • Payment links, deposits, and payment plan setup

  • Custom CRM pipeline setup

  • Monthly optimization and check-in

  • Booking calendar

  • Usage suited for higher volume businesses

    • Standard message/email usage included

    • High volume usages may be billed separately

Frequently Asked Questions

Will this work for my business?

We customize the setup around your business, your customers, and your goals. Whether you need more reviews, better follow-ups, or a simple way to bring customers back, the system is built around how your business works.

How Do I Get Started?

Book a quick meeting. We'll look at your business, explain the setup, and show you how the review and follow-up systems work for your business. If you have ideas or specific features you want added, we're open to requests and can build custom solutions when possible

Do I need to know how to use the software?

No. We handle the setup for you and keep the system very simple. You'll be able to view messages, contacts, reviews, and follow-ups in one place

Schedule a Quick Call

Book a short meeting so we can learn about your business, answer your questions, and show you how the system would work for you

Reviews.LedfordSystems.com

Customer communication, feedback, review support, booking tools, forms, funnels, follow-up messaging, and custom automation systems for local businesses.

Contact: (904) 902-6918

Email: [email protected]

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